Shields Health Solutions
  • 24-Apr-2017 to 23-Jun-2017 (EST)
  • Quincy, MA, USA
  • Full Time

Business overview: 

One of the fastest growing companies in America, Shields Health Solutions partners with hospital leaders on every aspect of specialty pharmacy creation and management. The company provides the fastest, lowest risk model for Hospital leaders to create a hospital-owned specialty pharmacy business, whether starting from scratch or adding specialty capabilities to a hospital's existing pharmacy programs.  

General description:

The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  Applicant must hold a Doctor of Pharmacy (PharmD) and be a licensed Pharmacist in the Commonwealth of Massachusetts.  Applicant should be results-oriented with a positive outlook, and a clear focus on high quality. A natural forward-planner who critically assesses own performance.  Mature, credible, well-presented, professional and comfortable in dealing with others both in-person and on the phone.  Critical to this position is a person who is able to work well under deadlines and time pressures.  Applicant must be reliable, tolerant, and determined; an empathic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team.


Job Purpose:

Provides integrated support to patients and physicians by providing a "hands-on" approach to improve the quality of patient care. This is accomplished by developing personalized relationships with patients and prescribers to improve medication adherence and promote evidence based care.


Specific Skills/Qualifications: 

Required Licensure/Certification:  Applicant must hold a Doctor of Pharmacy (PharmD) and be a licensed Pharmacist in the Commonwealth of Massachusetts

Years of Experience: Required 1+ years, Preferred 5+ years experience interacting with patients, clinicians and managing care teams

Skills:  Analyze information, exercise good judgment, possess strong verbal and written communication skills, have deep knowledge of specialty medication pharmacology, local/state/federal pharmacy regulations, able to manage processes, exhibit strong technical and clinical skills, excellent leader and manager of people, constant focus on legal compliance, highly productive, quality focused and attention to detail. Must be computer literate with proficiency and working knowledge of database and reporting tools such as: Microsoft Word, Excel, and PowerPoint.(***Knowledge of the "Rx30" software system a plus***) Must have the ability to identify barriers to medication adherence and implement and monitor plans to improve medication adherence. The ability to motivate and coach patients to help them achieve better outcomes and identify goals of therapy.

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of complex/chronic diseases states and therapies used within specialty pharmacy:  transplant, hepatitis C, infectious disease (including HIV), MS, RA, GI disorders, and/or oncology is preferred. **Specific focus/experience with oncology pharmacy is a PLUS**


Job Duties: 

  • Reviewing and interpreting clinician's patient care note/assessments for supportive clinical data needed for prior authorization approvals and development of care plan recommendations.
  • Develop and refine disease and drug specific clinical protocol to maximize patient adherence and promote evidence-based cost-effective care.
  • Monitor on-going patient adherence (PDC reports, patient assessment data, and mobile platform data) across all sites and disease categories with focus on oncology and other specialty specific disease states.
  • Evaluation of EMR to review:  drug and disease interaction, medication selection, labs/vitals, allergies, RX orders/renewals and direct MD communication, and other relevant information important to achieve medication adherence and quality patient outcomes.
  • Recommending alternative therapeutic drug regimens and disease specific treatments according to guidelines as appropriate.
  • Monitor and evaluate therapies for side effects or other medication related issues, recommend drug therapy changes to prescribers as appropriate.
  • Medication therapy management (MTM): including reviewing and monitoring of medication regimens, advising clinicians on evidence based therapy as indicated, documenting interventions; assessing patient adherence rates.
  • Clinical interventions including but are not limited to comprehensive pharmacist consultation, motivational interviewing/coaching, drug regimen optimization, medication reconciliation, medication lists or reminders, medication synchronization, coordinate home nurse visits, transitions between liaison/PSC, use of mobile app or other technologies.
  • In absence of pharmacy manager direct supervision of PSC technician's duties: prioritizing based on urgency and directing work flow accordingly.
  • Productivity monitoring and reporting weekly stats with assistance of lead PSC technician.
  • Overseeing tech's daily activities and verification for accuracy on:  delivery coordination slips, prior authorizations submitted, ongoing PA log activity and proactive management care utilization within each specialty as per protocol.
  • Identifying and resolving insurance related issues, recognizing situations where financial assistance can be applied.
  • Supervising communication of support personnel compliant with HIPPA rules and regulations;
  • Maintaining current registration and all remote pharmacist activity to comply with local, state and federal drug laws as regulated by each state board of pharmacy and the DEA.
  • Direct communication with other health professionals as necessary regarding patient care;
  • Develops own knowledge by participating in education programs; training pharmacy staff, students, interns, externs, and health care professionals;
  • Manage, organize, and update relevant data using database applications;
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
  • Assist with research projects and peer reviewing articles as needed.
  • Identify trends, resolves problems; recommend improvements; implements change;
  • Actively participates in process improvement initiatives;
  • Protects organization's value by keeping information confidential;
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
  • Willing to do whatever is necessary for the betterment of the Company;
  • Other duties as assigned;
Shields Health Solutions
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