Shields Health Solutions
  • 21-Aug-2017 to 20-Oct-2017 (EST)
  • Worcester, MA, USA
  • Full Time

Business overview: 

One of the fastest growing companies in America, Shields Health Solutions partners with hospital leaders on every aspect of specialty pharmacy creation and management. The company provides the fastest, lowest risk model for Hospital leaders to create a hospital-owned specialty pharmacy business, whether starting from scratch or adding specialty capabilities to a hospital's existing pharmacy programs.  

General description:

The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  We are seeking experienced pharmacy technicians who are registered with the State of employment and also nationally certified as a CPhT.  Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe.  Continued employment is contingent upon meeting these requirements.   Critical to this position is a person who is able to establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. A natural forward-planner who critically assesses own performance.  Mature, well-presented, professional and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team.

Job Purpose:

Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support.

Specific Skills/Qualifications:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are registered with the State of employment and also nationally certified as a CPhT.  Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe.  Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 1+ years, Preferred 5+ years experience as a Pharmacy Technician

Skills:  strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

 

Job Duties:

  • Interpret and enter prescriptions;
  • Clarify prescription orders with pharmacist and/or clinician as appropriate;
  • Label and fill prescriptions for the pharmacist to verify;
  • Perform pharmaceutical calculations;
  • Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;
  • Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;
  • Prepares medication for delivery to patients and departments;
  • Answers, resolves and triages inbound inquiries;
  • Provides outbound therapy/medication adherence check-ups;
  • Secures refill prescriptions;
  • Resolves insurance related issues and assists patients with various forms of financial assistance;
  • Maintains pharmacy inventory including drug ordering and receiving;
  • Communicate directly with patients over the phone to assist them in the awareness of their medications;
  • Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up;
  • Manage, organize, and update relevant data using database applications;
  • Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
  • Identify trends, resolves problems; recommend improvements; implements change;
  • Actively participates in process improvement initiatives;
  • Acts as a value-added business partner to stakeholders throughout the organization;
  • Protects organization's value by keeping information confidential;
  • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
  • Willing to do whatever is necessary for the betterment of the Company;
  • Other duties as assigned;

 

 

Shields Health Solutions
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